3-5 day delivery within Australia

Terms and conditions

Welcome to the Simon De Winter Group Pty Ltd website (site). Please review the following terms and conditions (terms) that govern your use of and purchase of products from our site. Please note that your use of our website constitutes your agreement to follow and be bound by these terms (the agreement).



We may from time to time change the terms that govern your use of our site. Your use of our site following any change of terms constitutes your agreement to follow and be bound by the terms as changed. We may also change, move or delete portions of, or may add to, our site from time to time.



This site and its contents are subject to copyright. The copyright is owned by Simon De Winter Group Pty Ltd. You may view this site and its contents using your web browser and an electronically download or copy the parts of this site solely for personal, educational and non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is prohibited. No right, title or interest in any downloaded material or software is transferred to you as a result of any such downloading or copying.



This site includes registered trade marks, and other trade marks that are otherwise protected by law. Except as expressly authorised, the use or misuse of any of these trade marks is prohibited.



Although Simon De Winter Group Pty Ltd takes due care, we cannot guarantee that any file or program available for download execution from or via this site is free from viruses or other conditions which could damage or interfere with data, hardware or software with which it might be used. You assume all the risk of use of all programs and files on this site, and you release Simon De Winter Group Pty Ltd entirely of all responsibility for any consequence of its use.



This site may contain links to third party sites. Simon De Winter Group Pty Ltd is not under responsibility for condition or contents of those sites as they are not under our control. You access those sites and/or use the sites, products and services solely at your risk. The links are provided solely for your convenience and do not indicate, expressly or imply, an endorsement by Simon De Winter Group Pty Ltd of the sites or the products or services provided on the site. Simon De Winter Group Pty Ltd does not permit any linkages to this site without prior permission.



This site is controlled by Simon De Winter Group Pty Ltd. Your use of this site is governed by, construed and enforced in accordance with the laws of Victoria, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the Courts of Victoria, Australia. This site may be accessed throughout Australia and overseas. Simon De Winter Group Pty Ltd makes no representations that the content of this site complies with the laws (including Intellectual Property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access this site.



Simon De Winter Group Pty Ltd and Australia and New Zealand Bank Limited secure on-line ordering and payment offers secure and efficient way of processing your personal details over the internet utilising the latest SSL (SECURE SOCKETS LAYER) Technology. You will need your credit card details on hand in order to use this method. The ANZ Bank Ltd handles all credit information. No credit card information is seen or stored by Simon De Winter Group Pty Ltd. The ANZ Bank payment gateway provides a receipt number for your transactions.



On-line ordering at this website requires both JavaScript and Session Cookies to be enabled in your web browser. Cookies are used in the online shopping system. They are mainly used to keep track of the products purchased within the online shopping system and to ease the shopping process. We do not and cannot use cookies to retrieve personal or company information about you from your computer unless such information was knowingly and willingly provided by you.



You agree that your access to, and use of, this site is subject to the terms and applicable laws, and is at your own risk. This site and its contents are provided to you on "as is" basis, this site may contain errors, faults and inaccuracies and may not be complete and current. Simon De Winter Group Pty Ltd makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws. Neither Simon De Winter Group Pty Ltd nor its affiliates, directors, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive, or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.



From time to time there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your orders). We regret any inconvenience this may cause you.



The receipt of an email confirmation does not constitute the acceptance of an order or as a confirmation of an offer to sell. Simon De Winter Group Pty Ltd reserves the right, without prior notification, to limit the order or quantity of any item on an order. We reserve the right to refuse any order for any reason. 


The description of products in an order is for identification purposes only and the use of such descriptions shall not constitute an order for the supply of products as a sale by description. 


Simon De Winter Group Pty Ltd reserves the right to eliminate products for sale at any time on the site. We will use all reasonable best efforts to ensure that all products listed are available. Should a product or products become sold out or unavailable for any reason, prior to removal from the site, neither Simon De Winter Group Pty Ltd nor any of its directors, officers, employees or any other representatives will be held liable for damages, replacement or losses as a result of this occurrence. 


Receiving confirmation of an order, either electronically or otherwise, does not signify our acceptance of the order nor does it affirm confirmation of our products to you. Simon De Winter Group Pty Ltd reserves the right at any time after receipt of the order to accept or decline your order for any reason. 


All products remain the property of Simon De Winter Group Pty Ltd until the purchase price, and all and any charges and/or interest is paid in full. In any event, the products shall be at your risk as and from the time when the products leave the premises at Simon De Winter Group Pty Ltd. 


Simon De Winter Group Pty Ltd is entitled to recover (on a full indemnity basis) any and all costs, fees and charges (including legal costs) incurred in recovering the outstanding balance due. Further, and in addition to any right to which Simon De Winter Group Pty Ltd may be entitled by law, we shall be entitled to charge an administration fee of AUD$30.00 for any dishonoured cheques or invalid payments, howsoever made.



Your order may be subject to Value Added Tax (VAT), import duties and/or taxes that are levied once your order reaches your country of destination. Simon De Winter Group Pty Ltd ships your product as "duties and taxes unpaid" and does not collect these charges and cannot predict what your particular charges may be. For more information regarding your country's custom policies, please contact your local customs office.



Your order is very important to us and we make every effort to process and delivery your order as promptly as possible. Delivery within Australia can normally be expected within 7 to 14 days. Overseas deliveries take approximately 14 - 21 days. 


If your order includes an product that is out of stock, delivery may take up to 30 days depending on the season and availability. All Simon De Winter Group Pty Ltd products are delivered by Australia Post, the Australian Government Postal Service and/or the applicable national postal service for international orders. Australian Air Express is used for delivery within Australia. Orders are thoroughly packed and insured until delivery. Freight charges are calc ulated on the basis of weight of products and location of delivery. We will advise you of freight charges upon confirmation of your order.



All Simon De Winter Group Pty Ltd items are priced in Australian currency (AUD). Simon De Winter Group Pty Ltd accepts Visa, Master Card and Direct Deposit (paying directly into our bank account). Simon De Winter Group Pty Ltd also accepts pre-paid orders via fax or money orders drawn on an Australian Bank and payable in Australian currency.  Simon De Winter Group Pty Ltd reserves the right to require additional information prior to processing any order. Failure to provide requested information in a suitable and timely fashion will result in a delay of order processing and possible order cancellation. Prices are always subject to change.



This agreement is effective unless and until terminated by us. We may terminate this agreement at any time without notice, and deny you access to our site if, in our absolute discretion, you fail to comply with any of the terms.