Packages are generally dispatched within 2 days after receipt of payment and are shipped via Startrack with drop-off without signature.
Please contact customer service on (03) 9387 2100 if you wish to track your package. Processing times may vary during public holiday periods . Please also allow extra time for busy periods such as sale.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.